Milagros reached out to inquire about their travel plans, our team ensured every detail was handled with care. Clear and concise communication made the entire process smooth, from booking their fast boat tickets to arranging a private car for their drop-off at the airport. Even when small adjustments were needed, such as organizing their pickup from the Yellow Bridge near their accommodation, our team acted swiftly to accommodate their needs.
The Inquiry
Milagros reached out with a simple question: “How much from Nusa Lembongan to Denpasar Airport on January 4?”
The team at IKB promptly responded with clear pricing details:
- Fast Boat Ticket: IDR 175,000 per person.
- Private Car to Airport: IDR 300,000 per car.
- Shuttle from Tatak Bunut Villa to Yellow Bridge: IDR 75,000 per person.
Understanding their unique needs, the team tailored the trip to ensure the pair could travel without stress.
The Booking Process
With a 1 PM boat departure from Jungut Batu Port, arrangements were made to pick them up from the Yellow Bridge at 11:00-11:30 AM. Payments were handled smoothly via an online link, and Milagros confirmed all details promptly, highlighting the seamless booking experience.
The Travel Day
On the morning of January 4, everything proceeded as planned. The driver met Milagros and Juana at the Yellow Bridge, assisted with their backpacks, and ensured they reached Jungut Batu on time. Upon arriving in Sanur, their private car was ready to take them directly to Ngurah Rai International Airport, ensuring their timely arrival for their next journey.
Reflections
Milagros and Juana’s adventure with Arthamas Express on January 4, 2025, highlights what every guest deserves: personalized care that ensures every step of the journey is not just a trip but a delightful memory